Shipping & returns.

Free US shipping. Returns within 7 days of delivery.

Shipping is on us.

We currently ship to the United States. Shipping is free on every SILVRA order, whether you choose The Solo or The Duo.

When it’ll arrive

Our supplier’s current shipping estimate is 7–15 days after dispatch. Processing takes place before dispatch and can vary. These are estimates, not guaranteed delivery dates.

Returns

You can request a return within 7 days after delivery. Items must be unused. The customer pays return shipping.

Start a return

Email help@silvra.co with your order number within 7 days after delivery. We’ll provide the return instructions and address. Please contact us before sending your item back.

Something wrong with your order?

If your case arrives damaged or you receive the wrong item, email help@silvra.co with your order number and photos so we can help.

Need a hand?

Email help@silvra.co with any questions.